Can I return my order?
If you have simply changed mind and the seal is not broken on the outer packaging you can return back to us for a refund or exchange up to 30 days after purchase. If the seal is broken and the product is not faulty I’m afraid for hygiene purposes we cannot accept a return of your order. If the seal is broken and your product is faulty you can return this back to us for a full exchange. All bed geek products are covered with a 12 month warranty.
How do I return?
You can process your return via our self service centre. You will need your order number and email or telephone number. Use the following link
We will respond within 24 hours with further details on how to proceed.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if we can process your refund or not.
If all is good, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7 working days.