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Returns Policy

Can I return my order?

If you have simply changed mind and the seal is not broken on the outer packaging you can return back to us for a refund or exchange up to 14 days after purchase.

If the seal is broken and the product is not faulty I’m afraid for hygiene purposes we cannot accept a return of your order.

If the seal is broken and your product is faulty you can return this back to us for a full exchange. All bed geek products are covered with a 12 month warranty.

The address for all returns is:

bed geek
PO Box 129
HEBDEN BRIDGE
HX7 9BP

Please include the returns note in the package.

How do I get a new returns note?

You can visit our returns centre

How long will it take you to process a refund?

Upon receipt/return of your goods It can take up to 5 working days for your refund to be returned to your account. If you haven't received your refund after this time, then please contact our ukhelp@bedgeek.com who will be happy to look in to this.

Can I get a refund if the price has changed since I ordered it?

Yes, but please note we won’t refund the price difference if an item has been reduced since it was purchased. Our normal returns policy still applies. Your legal rights are not affected.