To process a refund simply head to our returns centre here https://return.clicksit.com/shop/bedgeekco

Can I return my order?
If you have simply changed mind and the seal is not broken on the outer packaging you can return back to us for a refund or exchange up to 14 days after purchase.

If the seal is broken and the product is not faulty I’m afraid for hygiene purposes we cannot accept a return of your order.

If the seal is broken and your product is faulty you can return this back to us for a full exchange. All bed geek products are covered with a 12 month warranty.

How do I return?
Enter your order number and email address in the fields above and click Start.

Follow the instructions and select the items you want to return.

You will get a confirmation email with the shipping guidelines once the return request is approved.

How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if we can process your refund or not.

If all is good, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7 working days.